Finding My Server Name
Follow these steps to determine your Exchange ActiveSync server name.
- Sign in to your account using Outlook Web App. For help signing in, see our Outlook Web App user guide.
- In Outlook Web App, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access.
- Under POP setting, look at the value for Server name.
- If the POP server name is in the format xxxxx.outlook.com, consider the following:
- Your Exchange ActiveSync server name is m.outlook.com if your device is running Apple iOS 4.x or 5.x (for example, iPhone 3G, iPhone 3GS, GSM/CDMA iPhone 4, iPhone 4S, iPod Touch 2nd generation, iPod Touch 3rd generation, iPod Touch 4th generation, iPad, iPad 2, and iPad 3).
- Your Exchange ActiveSync Server name is the same as your POP server name if your device is running Apple iOS 3.x (for example, iPad and iPod Touch 1st generation).
- If the POP server name includes your organization’s name, for example, pop.trigo-group.com, your Exchange ActiveSync server name is the same as your Outlook Web App server name, without the /owa. For example, if the address you use to access Outlook Web App is https://mail.trigo-group.com/owa, your Exchange ActiveSync server name is mail.trigo-group.com.
Tip: If you cannot set up your account using m.outlook.com, try using the full server name listed under POP setting as your server name.